precision_logo Increased accuracy of ordering and consignment inventory tracking via single Internet portal

“We wanted our customers to go to a single location to enter a variety of transactions on their own schedule. Now we have the single portal to support consignment orders, billing requests, returns, and consignment inventory tracking. And with the type-ahead and drop-down selection features, the DPS Flash portal has also been great for internal use, also.”

Ellen Gnan – Operations Manager, Precision Lens

fjw Mobile sales rep application eliminates order errors and minimizes calls to the order desk

DPS PocketFlash has allowed the salesmen to access information that the price book can’t offer, such as daily stock status and price changes. The number of unknown items on orders has been reduced or eliminated and the acknowledgement of transmitted orders has also helped to reduce calls to the order desk. Minimum shipments are being met because the salesmen has a better idea of the size of the order and the knowledge of inventory status has allowed substitution of flavors or like products. Plus, the Pocket PC is a more reliable device than the old Symbol PDT and allows editing of orders.”

Donna Wadden – I.T. Consultant and Project Leader, F.J. Wadden & Sons

testimonials-duncan DPS & K3S applications offer cost-effective inventory management and branch support

“Inventory management is a delicate balancing act – if you carry too much, it’s costly. If you carry too little, it could cost you customers. It’s imperative to keep customers from drifting away to your competitors, and that’s why we’re always looking for ways to improve our processes. Thanks to DPS, we can do that.”

Rick Fine – President, Duncan Supply

testimonials-lowes Significant sales increase due to improved customer service

“The DPS PocketFlash solution provides us the ability to take all of our product information to the customer. Using PocketFlash, we have found far fewer errors and are better able to service our customers. Our sales reps find they’ve been able to increase sales.”

William Cash, Jr. – Managing Director, Lowe’s Wholesale Drug Agencies

testimonials-fmp Customer self-service leads to improved customer loyalty and increased sales

“In addition to a significant increase in business, DPS Flash has led to better customer service and fewer calls to the customer service department. As businesses increase their Internet usage, FMP has been there to take their business via the website. We are just scratching the surface with regards to the impact this product will have to our bottom line in the future.”

Bob Fischer – I.T. Director, Franklin Machine Products

CFL-logo222DPS Zap Warehouse Management System increases accuracy and productivity


“In order to improve our distribution centre and the handling of inventory, we decided to implement the DPS Zap Warehouse Management System (WMS) using wireless hand-helds and bar coding. After only the first 9 months, we saw a dramatic improvement in workflow, increased accuracy, and productivity gains. Notably, we’ve found 50% fewer stock adjustments due to errors or pilferage… We believe DPS Zap provides us better management control, streamlines daily processes, and has helped to increase our bottom line financial results.”

Rose Marie Etienne – Finance Manager (Warehouse and Distributions), Consolidated Foods