Trend Analysis by Call History
Flexible Service Contracts with Advance Renewal Reviews

  • Equipment Rental Provision with Billing Schedule
  • Tailored to Each End User
  • Powerful Price Inclusion/Exclusion from Coverage by Contract
  • Automated Service Call Creation for Regular Maintenance Functions
  • Online Service Representative Work Calendar
  • Locate Closest Service Representative to Customer Site
  • Select Service Representative Based on Skill Level
  • Shows Conflicts and Availability
  • Pager Messaging Directly to Service Representative
  • Warehouse
  • Service Vehicle
  • Service Tool Box
  • Option to Separate or Combine Billing
  • Separate Service Business or Combine with Other Business Channels
  • Service Contract Profitability Analysis

Unlimited Call Notes for Customer Service or Dispatch History
Scheduling/Dispatching of Service Orders
Automated Fax / Email Support for Service Ticket
Online Equipment Service History
Multiple Inventory Accountability
Multiple Equipment Locations at Same Customer Facility
Support for Same Customer, Multiple Sites
Controls Purchases Required per Service Order
Powerful Sales Analysis
Vendor Warranty Coverage Support

  • Finished Goods plus Components
  • Parts, Labor, Mileage, Travel, Other
  • Warranty Effective Periods with Claims Register and Delinquent Credits

Automatic General Ledger, Inventory, and A/R Integration

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